Yuanyu Automation Technology Co., Ltd. – Privacy Policy
Version Date: April 2026
- General Provisions
Yuanyu Automation Technology Co., Ltd. (hereinafter referred to as “Yuanyu Automation,” “we,” or the “Company”) understands the importance of your personal information. This Privacy Policy applies to all personal and business information we collect through our official website, email, social media (such as WhatsApp, LinkedIn), and offline business meetings. - Information We Collect
As a company specializing in non-standard automation customization, our clients are primarily corporate clients and their representatives. The information we collect includes:
Identity and Contact Information: Name, job title, company name, email address, phone number (including WhatsApp), and office address.
Business and Technical Information: CAD drawings, technical specifications, production process descriptions, product sample photos, etc., that you provide. This information is crucial for us to design and manufacture customized machines.
Financial and Trade Information: Tax ID number, billing address, delivery information, and payment information necessary to complete transactions.
Automatically Collected Information: When you visit our digital platform, the system may automatically record your IP address, browser type, and access duration to optimize our technical support services.
- Purpose of Information Use
We will use your information for the following legitimate business purposes:
Solution Evaluation and Quotation: Based on your technical requirements, we will assess the feasibility of non-standard machines and provide accurate quotations.
Project Delivery: For machine design, manufacturing, commissioning, and subsequent logistics and transportation.
Business Communication: Sending project progress updates, technical confirmation letters, invoices, and after-sales service support.
Marketing Promotion: With your consent, we will send you information on new technologies in the automation field, exhibition information, or the latest case studies of Yuanyu Automation.
- Information Sharing and Disclosure
We promise not to sell your trade secrets or personal information to third parties. However, we may share necessary information in the following circumstances:
Outsourced Processing Support: To complete certain special processes (such as specific heat treatments or precision machining), we may disclose necessary technical parameters to contractual partners.
Legal Compliance: To fulfill legal obligations, respond to government requirements, or protect the legitimate rights and interests of Yuanyu Automation (such as handling PayPal risk control or trade disputes).
Logistics Services: Providing consignee contact information to logistics providers responsible for cross-border transportation.
- Data Security and Drawing Protection
We understand that technical drawings are a core asset for our clients.
Security Measures: We employ industry-standard security technologies to prevent data loss, misuse, or unauthorized access.
Confidentiality Obligations: Our employees and partners are bound by confidentiality agreements.
Recommendation: Please safeguard your account passwords for communicating with us and avoid sending highly sensitive business secrets in unencrypted environments.
- Your Rights
According to applicable laws, you have the following rights regarding your personal information:
Access and Correction: You can request to view or update our recorded contact information at any time.
Withdraw Consent: You can unsubscribe from our marketing emails at any time.
Data Deletion: You can request the deletion of your personal contact information after the project ends and the legally mandated retention period for financial records expires.
- Contact Us
If you have any questions about this policy or the processing of your data, please contact us as follows:
Contact Person: Richard Zhong
Company Name: Yuanyu Automation Technology Co., Ltd.
Contact Email: yuanyuhardware@163.com